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TERMS OF USE & SHIPPING POLICY
Terms and Conditions (“Terms”)

Last updated: February 08, 2021

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://frazerbrookes.com/ website (the “Service”) operated by Network Marketing Ninja FZC (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Network Marketing Ninja FZC and its licensors. The Service is protected by copyright, trademark, and other laws of both the UK and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Network Marketing Ninja FZC.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Network Marketing Ninja FZC.

 Network Marketing Ninja FZC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Network Marketing Ninja FZC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease.

Governing Law

The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict to laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Refund Policy

Our policy is valid for a period of 3 calendar days from the date of the purchase for digital products and/or Services. If you are not satisfied with the service for any reason you can ask for a refund. If the period of 3 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

Frazers' Inner Circle and 1% Club one-year coaching program is not refundable.

The Printed Books Refund Policy

We do not provide refunds after the product is dispatched, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read product description before making a purchase.

Refund requirements
The following criteria must be met to qualify for a refund regarding: 
- Service and/or Digital Product/s must not be used
- Digital Product/s must not be activated in the membership account area
- Frazers' Inner Circle and 1% Club one-year coaching program is not refundable once a contract is signed

If the conditions listed above are not met, we reserve the right not to issue a refund.


Shipping Policy for Printed Books (I Dare You, I Double Dare You, I Dare You Tracker)

Network Marketing Ninja FZC ("we" and "us") is the operator of
(https://frazerbrookes.com/book, https://frazerbrookes.com/double, https://frazerbrookes.com/tracker ) ("Website"). By placing an order for books through this Websites you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect
and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs
Shipping costs are calculated based on weight, dimensions and destination of the items in the order and included in the price. 

3. Return 
3.1 Return Due To Change Of Mind
Network Marketing Ninja FZC will not accept any returns due to change of mind. No Refunds will be given.

3.1 Return Due The Incorrect Delivery Address
If the incorrect delivery address has been given, the goods can be resent but shipping costs needs to be paid again.

4. Delivery Terms
4.1 Transit Time UK & EU
In general, shipments for UK and EU countries are in transit for 2 - 10 business days

4.2 Transit time Internationally (all countries apart of UK & EU)
Generally, orders shipped internationally are in transit for 2 - 28 business days. This varies greatly depending on the courier and destination country. 

4.3 Dispatch Time
Orders are usually dispatched within 1-2 business days of payment of order Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been processed by warehoused for delivery.

4.5 P.O. Box Shipping
Network Marketing Ninja FZC will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

4.7 Items Out Of Stock
If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

5. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. 

6. Import Duties & Taxes
6.1 Import Duties & Taxes for UK & EU
Import duties and taxes for UK and EU countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country.

6.2 Import Duties & Taxes All Countries Apart From UK & EU
Import duties and taxes for all other international shipments may be liable to be paid upon arrival in destination country. This varies by country greatly. We encourage you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned and all shipping costs and associated return fees will be deducted from the value of goods purchased. Please be aware shipping costs and return fees vary greatly depending on country of destination and could be equal to value of goods.

7. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been processed by warehoused for delivery . If an order has already been processed, the order can not be refunded.

8. Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service
For all customer service enquiries, please email us at info@frazerbrookes.com




Contact us

If you would like to contact us concerning any matter relating to this Refund Policy and/or Terms of Use, you may send an email to
 info@frazerbrookes.com

Network Marketing Ninja FZC, Business Center, Al Shmookh Building, UAQ Free Trade Zone, Umm Al Quwain, UAE.

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